Ask your Zendesk data anything
Tickets and users via an API token. Connect it to Insighter and Aira answers questions in plain language, builds charts, watches numbers for you, and runs the follow-up work you approve.
How it connects
Connects over the vendor's documented API with a key you control, read-only until you decide otherwise.
What you get
- Answers in plain language, every one citing where it came from
- Alerts when a number worth watching moves
- Automations that draft the work and wait for your approval
- Per-person access rules: row filters, hidden columns, plain-language guardrails
Zendesk needs an API token, in its own format
- In Admin Center open Apps and integrations, APIs, Zendesk API, and enable token access.
- Add an API token and copy it.
- In the Base URL field, replace yoursubdomain with your Zendesk subdomain.
- In the Access token field enter exactly: your_email/token:YOUR_API_TOKEN (the email, /token suffix and colon are all part of the value).