Terms of Service

Insighter is operated by Klair Technology Solutions Private Limited, Hyderabad, India ("Company"). These terms, together with the Privacy Policy, Cookie Policy, Acceptable Use Policy, and Cancellation and Refund Policy, form the agreement between you and the Company.

You must be at least 18 and using Insighter for business purposes. You are responsible for your credentials and for activity under your account. Organization administrators manage membership, roles, and workspace access for their organization.

Insighter provides an AI analyst that answers questions over data sources you connect. Databases, warehouses and files are read-only: queries are checked to be SELECT-only before they run and nothing in Insighter writes to them. A source that can act, such as a connected vendor tool server, starts switched off and stays off until someone with manage access enables it, one operation at a time. Once enabled, an action either waits for your approval or is recorded for your review afterwards. Actions that destroy data, move money or change who has access are never available at any setting. The service includes the web application, alerts, dashboards, voice features, and the API where your plan includes it.

Use Insighter only with data you are authorized to access. Do not attempt to circumvent safety controls, rate limits, or role boundaries. The Acceptable Use Policy is part of these terms and its breach is a breach of this agreement.

Answers are generated with artificial intelligence. Outputs can be incomplete or wrong and are not professional, financial, legal, or medical advice. Review outputs before acting on them and keep a human in the loop for any decision that significantly affects a person or your business.

Some connectors surface securities or crypto market data, or read from your brokerage account through the provider's own interface. That information comes from third parties, can be delayed, incomplete, or wrong, and is provided for information only: it is not investment advice, research, or a recommendation, and nothing in the product is an offer or solicitation to buy or sell any instrument. The Company is not a stockbroker, investment adviser, or research analyst registered with SEBI or any other regulator. Investment decisions are yours alone and at your own risk; the Company accepts no liability for trading or investment outcomes, and you agree to indemnify the Company against claims arising from decisions you take on such data. The product does not place, modify, or cancel orders under any circumstances.

Agent work consumes credits; balances and itemized usage are visible in the product. Credits have no cash value and are not transferable. Plan credits last until the end of their billing cycle; purchased top-ups and administrator grants last twelve months unless stated otherwise; promotional credits state their own validity. Prices exclude GST, which is added at checkout at the applicable rate and shown separately on your tax invoice. Payments are processed by Razorpay. When your balance reaches zero, new agent runs pause until credits are added; your data and history remain accessible.

Connecting a third-party source (for example Google Drive, Jira, or a database) is subject to that provider's own terms. When you connect one, Insighter sends your questions and the context needed to answer them to that provider so it can carry out what you ask, and receives its responses back. Those providers are independent of us: we do not control, and are not responsible for, their data practices, their availability, or changes to their APIs. You confirm you are entitled to connect the source and to have its data processed through Insighter.

Some sources need no credential at all, such as public documentation and reference servers. Anything sent to one of those reaches an operator we have no agreement with, so treat them as public and do not send confidential data through them. The Data page marks which sources these are.

Authorization tokens you grant are stored encrypted and used only to serve your requests. Any connection can be removed from the Data page at any time, which revokes our access.

You own the data you connect or upload, and the outputs Insighter generates for you. To the extent we hold any interest in those outputs, we assign it to you. Ownership does not make an answer correct: outputs can be wrong, so review them before you rely on them. The Company retains all rights in the service, its software, and its branding. You confirm you have a lawful basis for any personal data you connect or upload. We process content only as needed to provide the service and on your instructions, as described in the Privacy Policy.

We aim for continuous availability but do not warrant uninterrupted operation. Planned maintenance is announced in advance where practical. The API carries the rate limits stated in its documentation.

The service is provided as-is during early access, without warranties of merchantability, fitness for a particular purpose, or error-free operation, to the extent permitted by law.

To the extent permitted by law, the Company's total liability for all claims in any year is capped at the fees you paid in the twelve months before the claim, and the Company is not liable for indirect or consequential losses, lost profits, or lost data. Nothing limits liability that cannot be limited under applicable law.

You agree to indemnify the Company against third-party claims arising from data you had no right to use, your breach of these terms, or your unlawful use of the service.

You can stop using Insighter and delete your account from the Profile page at any time. Export your data first: deletion takes effect immediately, and remaining personal data is then removed on the schedule in the Privacy Policy. The Company can suspend or terminate accounts that breach these terms or create security, legal, or abuse risk; where lawful we notify you first and preserve your data for export.

These terms are governed by the laws of India, and the courts at Hyderabad, Telangana have exclusive jurisdiction, subject to any mandatory consumer protections that apply to you.

We give at least 15 days notice by email before material changes take effect, and the product asks you to review and accept the new version before continued use.