Alert: on-time delivery dropped below 92 percent in the Pune hub.
The dip traces to one carrier: 68 percent of late parcels moved through BlueDart's evening pickup, which slipped an average of 4.2 hours after the route change on the 14th. The other carriers held steady.
- AnsweredTraced to one carrier's evening pickup, with the route change on the 14th named as the cause
- ActedOpened a watch on the Pune hub and posted the summary to the ops channel
- HeldSending the formal service notice waits for you
Two minutes, 22 credits. It now runs itself every morning.
And then it keeps running
“Watch on-time delivery by hub. When it drops below 92%, name the carrier and the change that caused it, post to #ops-escalations, and prepare the service notice for approval.”